Shipping & Returns

Shipping Information

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Ground — $5 flat rate
2nd Day — $21 flat rate
Overnight – $34 flat rate

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Returns & Exchanges

We want you to love your tag.  If you don't, email us at returns@shopjoybug.com, and we'll get you started on a full refund.

Custom orders are final sale, but since we like to make people happy, if there's something that's just not right, drop us a line, and we'll try our very best.

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Squarespace Inc. 
459 Broadway, Fifth Floor
New York, NY 10014